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ISO 9001 Awareness Training Course in Doha Qatar

CAPM Certification Qatar-CAPM Training Doha

Course Overview

  • Duration 01 Day

ISO 9001:2015 was released during the 3rd quarter of 2015 whereby the earlier version (ISO 9001:2008) has been thoroughly revised by taking ISO standards’ global structure named “Annex-XL’ (High Level Structure) and newly embedded areas for compliance. The focus of ISO 9001:2015 more towards process management and process approach is much more explicit now.

As a result, organizations are required to understand the standard in its expected spirit and content as well as shall maintain and audit with such a perspective. Intertek's ISO 9001:2015 Awareness Training provides detailed awareness of the revised standard and empowers employees to understand ISO 9001:2015 standard in detail and identify any gaps that challenge the effectiveness of an organisation’s quality management system.

Course Benefits

Through lectures and discussions, you will be able to:

  • Understand the principles of Quality Management Systems
  • Understand the requirements of ISO 9001:2015
  • Develop skills in assessing and improving an organization’s Quality Management Systems

Course Outline

  • Introduction to quality management principles:
    • Customer Focus
    • Leadership
    • Engagement of People
    • Process Approach
    • Improvement
    • Evidence based decision making
    • Relationship Management
  • ISO 9000 family of standards
  • Definitions and terminologies
  • Key changes in ISO 9001 revision
  • Review of ISO 9001:2015 standard requirements:
    • Context of the organization
    • Leadership
    • Planning
    • Risk based approach
    • Resources, Competence and Communication
    • Documented Information
    • Operation
    • Performance Evaluation
    • Improvement

This course is for:

  • Management Representatives of QMS and QHSE certified organizations
  • Senior and Middle Managers
  • QA/ QC/ QMS/ QHSE / IMS officers, internal auditors, executives and managers
  • QMS Consultants and subject matter experts
  • Students, Teachers and anyone seeking a career in QMS and auditing
  • Any candidate who wants to be registered as an Auditor/Lead Auditor with International Register of Certificated Auditors (IRCA)


  • Internationally-recognized certificate for Awareness of Quality Management Systems issued by Intertek upon successful completion of the course
  • Refreshment and lunch meals
  • Course materials


  • Delegates are expected to have sufficient knowledge of the ISO 9001 standard requirements prior to attending this class.

Need an in-house course?

  • Let us know if you need this training to be conducted for your organization employees, we will share the proposal for in-house course at a special rate.